If you want to cancel your booking, please, click the '24/7 on-line support' button in the top-right corner and contact us via feed-back form. The booking cancellation results in cancellation fees, which you can see in the Frequently Asked Questions section.

You can cancel your booking via Customer Support Service by clicking the LIVE CHAT link at the bottom of the page in the Frequently Asked Questions section.

You can change check-in and check-out dates via personal account, where you can login after signing up at the www.discover-ukraine.com or via Customer Support Service (by clicking the LIVE CHAT link at the bottom of the page)

If you want to extend your stay at the hotel, please, use our booking service or contact our Customer Support Service (by clicking the LIVE CHAT link at the bottom of the page).