Introduction

Hotel booking service Discover Ukraine cares a lot about keeping privacy and informational security. We want to explain what data we need and how we use it and in what way we defend your information. Such information defending principles don’t concern the web-portalin the Internet that you can open using hyperlinks on the Discover Ukraine web-sites.

As follows privacy policy describes collecting, using and transferring and other processing of accumulated information (“Persona Data”), applying by Discover Ukraine Company and that are necessary for services rendering via web-site www.discover-ukraine.net(“Site”). Checking this site you authorize collecting, using, transferring and processing you personal data according to this Privacy Policy.

Discover Ukraine Company keep options open to make changes in Privacy Policy in case of revisions in law, in methods of collecting and processing of personal data, in our site resources or changes conditioned by technical process. You should check time by time the Privacy Policy in order to be in the known current policy and methods. Discover Ukraine Company will also prominently post such material changes prior to implementing the change.

Collecting Information

If you have booked hotel rooms via Discover Ukraine we need information about you for processing the booking as your name, telephone number, e-mail (“contact data“) and also the check-in and check-out date, hotel name and room type (“booking data”).

Using entry field “Contacts” you can make a general demand. We need you contact data for demands processing. After processing your demand all the information will be deleted.

You can sing up as our web-portal user at the Discover Ukraine home page stating your contact data. After doing that you won’t need to retype your contact data for other bookings at the Discover Ukraine. Anytime you want you can recall you registration, the only you need is to use feed-back form to contact us via Client Support LIVE CHART. Therefore, your contact data will be deleted.

Personal Data Protection

We take all physical, electronic and organizational actions in order to prevent unauthorized access in case of accidental and illegal deletion or accidental loss, changing or unauthorized access or divulgence of personal data. Credits card defend is up to our partner Ukrainian Processing Centre (UPC) that use protocol with Secure Socket Layer technology which encode credit card data for transaction.

Using of Collected Data

We use personal data and other collected information for your registration on the web-site and for our Discover Ukraine Bonus Program, for presenting requested products and services, Internet-portal optimization and also to contact you. Optimization of our web-portal consist of acceleration of booking calls, clients support improvement and efficient notification’ about new services and special offers. We can contact you due to leave a comment in order to improve the web-portal or to inform you as a site user about special discounts and offers (if you agreed to receive such information).

Sharing Personal Data

Discover Ukraine Company may share your personal data with third parties namely with hotels for booking. All third parties assume the responsibility to protect security and confidentiality of your personal data and process according to our prescriptions. 

Discover Ukraine may disclose Personal Data to protect ourselves against liability, to respond to subpoenas, judicial processes, and legitimate requests by law enforcement officials.  Personal data disclose can take place due to enforce or apply the terms and conditions applicable to our products and services, or to protect the rights, property or safety of Discover Ukraine, our users, or others.

Policy Concerning Cookies

We use “cookies” technologies in order to speed up and improve the quality of client services on our site. Cookies are small bits of code, usually stored on a user's computer hard drive. They make much easier the booking and in case of re-return on the site show automatically information that is used frequently. You can fix Internet browsers and don’t accept new cookies or configure your browser to reject cookies altogether. If you disable cookies, you might not be able to access important functions or features of this Site and your use of the Site may be limited. The main functions as “Search and Book” are available without using “cookies”.

Access or Change Your Personal Data

Anytime you can obtain information about what data is stored at our company. You may update, delete or change (incorrect) data. Contact us via feed-back form or via Clients Support LIVE CHART in order to correct contact data. To prevent an authorized access to information we ask users to confirm their identity and information belonging and only than you will be able to update your personal data. Any request to access your Personal Data will be answered in less than 30 days.   

Caution about Children

Persons under the age of 18 are not eligible to use any services on our Site.